Privacy Policy

Last updated: April 2026

Introduction

Mycelium LTD ("Mycelium", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at www.mycelium.ai.

Information We Collect

Information you provide directly. When you fill out our contact form, we collect your name, email address, phone number, and message content. This information is used solely to respond to your inquiry.

Automatically collected information. We use Google Analytics (GA4) to collect anonymized usage data including pages visited, time on site, device type, and approximate geographic location. This data helps us improve our website. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and contact form submissions
Improve our website and user experience
Analyze website traffic and usage patterns

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Contact form submissions are processed through a secure Google Cloud Function and delivered via encrypted email. We do not store your form submissions in a database. Website analytics data is processed by Google Analytics under Google's privacy terms.

Mycelium LTD is ISO/IEC 27001:2022 certified, demonstrating our commitment to information security management best practices.

Cookies

Our website uses cookies for:

Analytics. Google Analytics cookies (_ga, _gid) to understand website usage. These are first-party cookies that expire after 2 years and 24 hours respectively.

You can control cookies through your browser settings. Disabling cookies will not affect the core functionality of our website.

Third-Party Services

We use the following third-party services:

Google Analytics (GA4) for website analytics. Google's Privacy Policy
Google Cloud Platform for contact form processing. Google Cloud Privacy
OpenStreetMap for the map image on our contact page. No data is transmitted to OpenStreetMap as we use a static image.

Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your personal data
Object to processing of your personal data
Withdraw consent at any time

To exercise these rights, contact us at info@mycelium.ai.

Data Retention

Contact form submissions are retained in email only for as long as necessary to respond to your inquiry. Analytics data is retained according to Google Analytics default settings (14 months).

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy, contact us at:

Mycelium LTD
Email: info@mycelium.ai
Tel Aviv, Israel